Employee engagement is at an all-time low. Managers are stretched more than ever, and customers want better and better experiences.

The UNCoMpLicATeD Coach is here to help with a no-nonsense approach for building a better workplace and an improved customer experience.


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What readers are saying…

“Neal is a master story teller and expert in leadership coaching. The Uncomplicated Coach is an excellent resource for learning an uncomplicated yet powerful strategy for leading your teams by coaching them to higher performance.” – Robert, Engineer, Business Coach, and Consultant

“A great tool for any leader on the learning journey to enhance the performance and help release the potential of your team.” – Greg, Executive Coach, Culture Consultant, Author, and Podcast Host

“Buy this book! Neal knows what he’s talking about.” – Jon, CEO, Author, and Speaker

“Engaging, practical, and full of lots of things that resonated with me.” – Greg, Business Management Consultant, Coach, and Advisor

“If you’re looking for new ways to engage your team, this book will give you some good ideas to move forward.  Neal will get you thinking and trying a different approach.” – Kimberle, Sr. Program Manager

“Wise and accessible, with practical, repeatable advice. It will have lasting effects on your coaching and leadership. Highly recommended!” – Ross, VP of Regional Operations

“Highly recommended for all managers in any industry. Simple, honest guidance. A quick and informative read that gives the reader great insights on leadership, and a foundation to successfully interact, improve, and thrive in both professional and personal situations.” – Kirk, Business Development Manager

“I loved it! A simple process explained with sound logic. Should be required reading for all new and aspirational managers!” – Greg, Sr. Operations and Administration Manager

“Great book, hugely actionable insights from a proven leader.” – Bob, Executive Coach and Author

“This man knows what he’s talking about! Check it!” – Brian, Instructional Designer

“The Uncomplicated Coach is a practical guide that shifts leaders and managers away from bulldog bossing to coaching to greater success. The three E’s, engage, empower, and encourage, are inspiring.” – Cynthia, Non-profit Community Leader

“This book was awesome! Pick up a copy and become a better leader overnight!” – John, Venue Director

“This is an excellent book on leadership which every person aspiring to be a good leader needs to read. Profound lessons, easy to understand. Highly recommended.” – Deb, Author and Management Consultant

“So simple, so powerful. So many managers mistake leadership for some misconceived notion of acting like a boss. Neal demystifies a much better way, and as a bonus it’s way easier. It will change the way you lead.” – Jim, Marketing Consultant

“Great resource for any coach!” – Josh, Regional Sales Manager

“I’ve already started using the process with my team! It’s great! I’m really excited about it. I love how it talks about customer service being a direct correlation to employee engagement, satisfaction, and empowerment.” – Monica, Senior Director

“If you are in a leadership role and looking for tools to help motivate and engage your team. I highly recommend picking up a copy of this book. It is a winner. Very easy to read with short, to-the-point chapters that get the point across with a little whimsy sprinkled in to keep it lighthearted and keep you reading.” – Ed, Entrepreneur

“Just finished reading this book. I found useful tools for areas of my life other than professional.  Please check it out!” – Karen, Sales Account Executive

“I got wrapped up in the story. Brilliant way of framing the lessons. All of it had me thinking about past team members, as well as past leaders and bosses. I saw the good leaders in the narrative, and wish my not so great bosses had read this.” – Danny, Management Consultant

“Love the book! Read it a second time and it is outstanding.” – Toby, Professor

“By page 36 I was chomping at the bit to get started, my brain flowing with ideas and conversations I need to have right away. This book draws up the perfect tool and spells it out brilliantly!”  – David, Operations Director

“I used the book’s approach with a team member. Very effective! We walked away feeling good about what we had discussed and he told his supervisor the next day he was really excited about our plan!” – John, VP of Regional Operations

“I LOVED it! True to its name, the book provides an uncomplicated framework for delivering a great impact to employees and customers.  I loved the “team of leaders” concept. I’m excited to implement Defining and Refining conversations into my day-to-day work.” – Stephen, Professional Services Director