It’s that time of year. Time to pause. Take a breath. Look around and appreciate all those people who have contributed to your life.  As my favorite holiday movie (It’s a Wonderful Life) says, “No one is a failure who has friends.” So, take a moment and let someone know they’ve made a difference. Let … Continue reading Pause

Does your business put people first or profit first? Knowing this matters because one is about benefiting something greater than yourself, and the other is not. And when your work benefits something greater than yourself, it matters more than work that is self-serving. People would miss it if it were gone. And I would venture … Continue reading What matters most? Here’s a simple test.

Name one thing you must give to get any return. Simple. A hug. To be hugged, you must hug.  Business is the same. To get (revenue/profit) you must first give (service). This seems to get lost on many businesses where the ongoing money mantra takes center stage. But that’s a problem because money is an … Continue reading You must give to get.

If you are an advocate of or a professional tasked with making business a more human experience, one of the key pieces of advice you will hear is, “You must first get executive buy-in.”  Well, you first need to understand that buy-in is only possible if the executive(s) see the need and want to change; … Continue reading Waking leaders up to reality is sometimes the only way