Neal Woodson

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Month: January 2015

Sacrifice

January 28, 2015January 27, 2015 / Neal Woodson / Leave a comment

With snowstorms raging and people locked up in their homes, I am reminded of the fact that real service has a certain amount of reliance on sacrifice. For those of you who do not experience snow, this may be hard to comprehend, but when it snows a great deal, many people get held up in … Continue reading Sacrifice

Consider the Iceberg

January 21, 2015November 17, 2022 / Neal Woodson / Leave a comment

Empathy.  The ability to understand and share the feelings of another.  What are the chances of getting business leaders to embrace it?  I think many, if not most, will grumble that it’s too touchy-feely for the workplace.  Others will spout off that they don’t have any more money for some crazy HR flavor-of-the-month.  “Besides,” they … Continue reading Consider the Iceberg

Get Engaged

January 14, 2015January 20, 2018 / Neal Woodson / Leave a comment

I was recently reading through some of the newsletters and things that hit my mailbox and read the following in something from David Marquet, the author of Turn This Ship Around and spiritual force behind Intent-Based Leadership, “the next time someone comes to you with an idea, stop what you are doing, look them in … Continue reading Get Engaged

Make a Promise for 2015

January 7, 2015December 30, 2014 / Neal Woodson / Leave a comment

What’s your attitude for 2015?  I mean, what attitude do you want to exude in the New Year? Why do I ask you wonder?  Well, I always notice the change in people’s attitudes during the holidays.  The difficult become a little less difficult, the disgruntled become a little more …er… gruntled, you get the picture.  … Continue reading Make a Promise for 2015

2015 Resolution

January 1, 2015December 31, 2014 / Neal Woodson / Leave a comment

Here's a reminder about why we're all here on this planet.  Make this your 2015 resolution.  Make this the year you make a determined effort to help those around you succeed.  Be of service, be of help, be a go-to person for making it happen, get out of someone's way, just help others succeed and … Continue reading 2015 Resolution

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  • Arbinger Institute
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Recent Posts

  • Intersection of sales and service? NOOOOO!!!!
  • What are the first steps I can take to make service-focus the priority in my company?
  • Upselling. It is time to change its reputation.
  • Hospitality. It’s not just for one industry, never has been. You should try it.
  • A change that will change everything. Oh the things you can learn on the golf course.

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