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Month: June 2015

What is Leadership?

June 24, 2015June 4, 2015 / Neal Woodson / 1 Comment

What is leadership?  Somebody asked me this the other day, and, as usual, I had some trouble answering it as a definition. You see, I put answering this question in a similar bucket as answering the “what is love?” question.  How do you answer, “What is love?”  When a young teen going through the drama … Continue reading What is Leadership?

Jedi Mind Tricks for Better Service

June 17, 2015June 1, 2015 / Neal Woodson / Leave a comment

If you've watched any Star Wars, I am sure you remember Jedi mind tricks.  You know, when Obi Wan Kenobi said, “These aren’t the droids you’re looking for” and the evil Storm Troopers walked away all fuzzy and bamboozled.  Was this just the mind-musing of George Lucas or are there any Jedi mind tricks?  Well…sort of. I … Continue reading Jedi Mind Tricks for Better Service

Honor My Time

June 10, 2015June 1, 2015 / Neal Woodson / Leave a comment

  Do you get angry when you go to the doctor and your appointment is at 10:00 yet the doctor doesn’t see you until 10:40?  In addition, if you miss it, they charge you.  Wow, they can hold you up but charge you if you make a mistake. Whenever I mention this to people, they … Continue reading Honor My Time

The Best Tool at Your Disposal

June 3, 2015January 20, 2018 / Neal Woodson / Leave a comment

What is one tool that will grow your leadership, make you a better employee, parent, or spouse?  This is a simple one, it’s your ears…or to be more accurate, listening.  I know you've heard it before but the more time I spend living and breathing, the more it becomes clear that listening is one of … Continue reading The Best Tool at Your Disposal

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Recent Posts

  • Intersection of sales and service? NOOOOO!!!!
  • What are the first steps I can take to make service-focus the priority in my company?
  • Upselling. It is time to change its reputation.
  • Hospitality. It’s not just for one industry, never has been. You should try it.
  • A change that will change everything. Oh the things you can learn on the golf course.

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