Have a very happy New Year! Thanks to all of you who have contributed to making this past year meaningful to me and to so many others.  I look forward to another great year full of new adventures, challenges, successes, failures and things to learn. Be safe, be grateful and enjoy yourself.

If you're reading this, thanks, I appreciate the support but tomorrow is Christmas Day so stop reading and go spend some time with your family and friends.  God bless and have a great holiday tomorrow and then get ready for a big, successful new year.  Cheers!  

It’s been quite a year.  We’ve had a tweeting, self-obsessed President, tragic shootings and terrorist events, sexual harassment scandals, government impasse, protest at sporting events, racial tension, you name it, it seems we’ve had it this year, and so much of it infects us with negative energy and stress.  I heard someone the other day … Continue reading Bring out your best.

Shopping during holiday season can be a test of even the best of us.  I think even the Dalai Lama might have his patience tested.  But this can be an opportunity if you think of it correctly.  Your business can use this challenge as a way to differentiate and provide a better experience for your … Continue reading Three Tips For Reducing Holiday Customer Stress

The holiday season begins and people are out getting gifts for others.  Many times it seems people are just buying because it’s the thing to do rather than doing it because they really want to share something meaningful. I like getting gifts as much as anybody but I find myself wanting less and less stuff … Continue reading A Holiday Lesson From a Golf Bag