Neal Woodson

Service Coach

Skip to content
  • Home
  • About
  • Blog
  • Book
  • Resources
  • Viewing
  • Reading
  • Service COACH
  • Subscribe
Search

Month: August 2014

Imagine

August 27, 2014September 16, 2020 / Neal Woodson / Leave a comment

IMAGINE: You're at Disney and you spend $6 on an ice cream for your 6 year old.  Your six year old promptly drops it. Crying and upsetness (is that a word?) ensues.  Along comes a Disney cast member and says, "for a replacement charge of $3, I can get you a new one." REALITY: Out … Continue reading Imagine

Got Engagement?

August 20, 2014August 18, 2014 / Neal Woodson / Leave a comment

I've been thinking about what engages employees because I've seen a lot of organizations with ass-dragging employees delivering ass-dragging service.  Now, I’ve recently read various articles, infographics and things and they all have the typical 25 things to engage employees or top 10 things to engage employees, etc.  It all looks complicated, and I hate … Continue reading Got Engagement?

Is your business human?

August 13, 2014August 15, 2014 / Neal Woodson / Leave a comment

  What do you do when you make a mistake? Do you 'fess up and say you did it but will do your best to ensure it doesn't happen again? Or do you try to make it appear as if it were some strange anomaly that is so rare that it doesn't deserve comment? We … Continue reading Is your business human?

Consistency

August 6, 2014August 2, 2014 / Neal Woodson / Leave a comment

Do you have a drink you really like?  Imagine buying a six pack of that drink and when you open one and take that first taste it is completely different from the drink you thought you loved.  Now you might think that perhaps that one was just off or a mistake so you open another … Continue reading Consistency

Enter your email address to follow this blog and receive notifications of new posts by email.

Links

  • Arbinger Institute
  • Compassion It
  • Conscious Capitalism
  • Corporate Rebels
  • Foundation for a Better Life
  • Gratitude at Work
  • Great Place to Work
  • Life Vest Inside / Kindness Boomerang
  • Neal's LinkedIn Page
  • Random Acts of Kindness Foundation
  • TED Radio Hour
  • TED Talks

Recent Posts

  • Intersection of sales and service? NOOOOO!!!!
  • What are the first steps I can take to make service-focus the priority in my company?
  • Upselling. It is time to change its reputation.
  • Hospitality. It’s not just for one industry, never has been. You should try it.
  • A change that will change everything. Oh the things you can learn on the golf course.

Recent Comments

Buster Willis on A change that will change ever…
Neal Woodson on A change that will change ever…
Fred Willis Jr. on A change that will change ever…
Neal Woodson on Measurement. Does it help or h…
Josh Greenberg on Measurement. Does it help or h…

Archives

  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015
  • August 2015
  • July 2015
  • June 2015
  • May 2015
  • April 2015
  • March 2015
  • February 2015
  • January 2015
  • December 2014
  • November 2014
  • October 2014
  • September 2014
  • August 2014
  • July 2014
  • June 2014

Categories

  • Uncategorized

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.com
Blog at WordPress.com.
  • Follow Following
    • Neal Woodson
    • Join 63 other followers
    • Already have a WordPress.com account? Log in now.
    • Neal Woodson
    • Customize
    • Follow Following
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...