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Month: July 2020

Haters. Let them go.

July 26, 2020May 22, 2020 / Neal Woodson / Leave a comment

Haters. These are the people who just have to, as the great cliché says, “find a problem in every solution.” It’s easy to be afraid of haters. It’s also easy to want to fight haters. I was listening to a great podcast with Seth Godin (you can catch it here … https://www.stitcher.com/podcast/jacob-morgan/the-future-of-work-podcast/e/57192943) and he gives … Continue reading Haters. Let them go.

Don’t give up. We need you.

July 19, 2020August 4, 2020 / Neal Woodson / Leave a comment

We all have dreams of doing great things and then we doubt ourselves or begin talking ourselves out of it because changing the world is just out of reach. We see these great people on TV or the internet or in books who have done all of these amazing things. They’ve raised inordinate amounts of … Continue reading Don’t give up. We need you.

Empathy. The help we need today.

July 12, 2020July 12, 2020 / Neal Woodson / Leave a comment

Empathy. Essentially it means walking in someone else’s shoes and feeling their feelings. But what if I’ve never climbed a mountain? What if I’ve never been in the hospital? What about things I can never experience, like, in the case of men, pregnancy for example? All good questions and where empathy is difficult. How do … Continue reading Empathy. The help we need today.

Service: annoyance or value add?

July 5, 2020July 5, 2020 / Neal Woodson / Leave a comment

To your organization, is service an annoyance that you have to have or is it a value add that you want to have? To many, service is a department that they have to have so that customers have someone to call when there’s a problem. So, companies have to find people with nice dispositions who … Continue reading Service: annoyance or value add?

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Links

  • Adrian Swinscoe
  • Arbinger Institute
  • Beyond Philosophy (Colin Shaw)
  • Brene Brown
  • Conscious Capitalism
  • Corporate Rebels
  • Dan Pontefract
  • Daniel Pink
  • David Marquet
  • Dixon Leadership
  • Gary Hamel
  • Great Place to Work
  • Inspire Your People (Sam Parker)
  • Jeanne Bliss
  • Joseph Michelli
  • Karen Martin
  • Lisa Earle Mcleod
  • Neal's LinkedIn Page
  • Peter Shankman
  • Re:Focus (Simon Sinek)
  • Serious Soft Skills (Bob Graham/Tobin Porterfield)
  • Seth Godin
  • Shep Hyken
  • TED Radio Hour
  • TED Talks

Recent Posts

  • Pay-scale imbalance. Customers care and you should too.
  • Five Practices That Will Make Customers’ Lives Easier and Their Experiences Better
  • Got integrity? It’s a good question for the healthcare industry and for your business.
  • Competition or collaboration. Which do you choose?
  • Why “Are you ‘doing’ experience?” is the dumbest question ever.

Recent Comments

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