Worker shortage? Why? Did anyone consider that maybe 2020 was a wake-up call for many who are tired of working hard to enrich and make life better for someone else especially when they know the company makes millions or billions and the CEO makes 300 times their wage? Now I know that most businesses are … Continue reading Worker shortage? It’s been a long time coming and maybe it’s for the best.

Racism (and all manner of other “-isms” that label people as lower than others) has been a scourge on our world for possibly as long as we’ve inhabited the planet. It is unfortunate that this misguided and, most times, ignorant mindset is still a blight to us in the 21st century. However, it is, unfortunately, … Continue reading Bandages will not create better experiences. Here is what will.

The importance of people to a business cannot be understated. I know that sounds incredibly obvious, yet, how many businesses lose sight of people? Have you ever had an experience where you felt like a number? Call your local internet provider or cable service or, well, name almost any business. The first thing they ask … Continue reading The one thing you must do to be a people business.

There has been a lot of worry about employee engagement and working from home. “How do we keep people working together as a team? How can we keep people from isolating themselves into their own little world?” These are questions I have heard over the last year and a half as companies have navigated a … Continue reading How to create a team with WIN