All the Best for a Game Changing New Year

Happy New Year wishes and greetings for continued success, prosperity, and health. Make 2019 a complete game changer for you, your coworkers, customers, friends, and family by reviewing your key objectives and then taking some time to set goals and priorities for making a difference. With a little effort now, you can make the upcoming … Continue reading All the Best for a Game Changing New Year

Low morale? How huddles can make a difference.

During busy times it can be easy to forget the employees that keep things going. Customers are most business owners’ primary concern and losing sight of employees is not unusual when it's really crazy with customers asking questions and looking for answers. However, too much time spent without recognizing and nurturing employees can end poorly. … Continue reading Low morale? How huddles can make a difference.

Is there a magic bullet for great service? Maybe.

What is the most important skill people need to provide the best service? This question comes up from time to time, particularly when times are busy and business owners and managers are looking for quick and easy solutions. It seems there is never an end to those searching for the magic bullet for service excellence. … Continue reading Is there a magic bullet for great service? Maybe.