Do we humans have a superpower? Well, I don’t think science has necessarily defined one, but I’m going to put in a vote for our natural compulsion to help each other—a.k.a. service—to be at the top of the list.  Why? Because it’s possibly the biggest contributor to our survival. We’re not the biggest, fastest, or … Continue reading You have a superpower, and you don’t need a cape to use it. 

I recently read a story about a woman who felt unsafe at work. She was being mistreated by a coworker who seemed to do it for no other reason than their enjoyment of seeing others squirm. It started with verbal jabs and elevated to subtle—and sometimes not so subtle—threats to have her fired. When she … Continue reading It. Is. All. About. People.

Let’s cut to the chase. Managing and leading are not the same thing. Leaders move people to move a mission, while managers control what can be controlled to get predictable results. Managers believe in being productive, while leaders believe in being effective.  The difficulty comes when managers try to control people because people can’t be … Continue reading In the age-old battle between management and leadership, the difference is service. 

I’ve said it a million times: the purpose of business is to help people, and that should be its priority. Unfortunately, too many have been misguided to think profit is the purpose. This is similar to the way many people see education. They make school about grades instead of learning. Grades, like profit, are outcomes, … Continue reading Is your business focused on grades or learning?