As we are treading increasingly into the AI jungle, here’s something to consider: In the agricultural age, we needed manual skills. In the industrial age, we needed knowledge for operating machines. In the digital age, we’ve needed analytical skills.  In the AI age, it is becoming more and more apparent that we are going to … Continue reading Oddly, thriving in the AI age requires a human skill

Business is broken. It may work for a few, but certainly not for many. It’s due to many factors, perhaps none more important than the story that defines it, so let’s consider an update.  The old story goes something like this. What do we do? Make money. Who do we do it for? Shareholders. What … Continue reading The Business Story… Updated

When a business reacts to customers, it is late to the party. It is behind and trying to catch up. It is stuck in the fast brain—the fear center. It’s what happens when everything is a race to win.  But responding is different. When a business responds, it is more measured. It is more mindful. … Continue reading Reacting is not responding.