I was watching an old rerun of a show from the 1970s the other day and one scene was supposed to be a city street, but it was clearly fake. The buildings were all facades. It seriously looked like a back lot instead of a real city street; the falseness made it hard to watch. … Continue reading Let’s Put the Human Back Into People
Author: Neal Woodson
A New Year Change Challenge
Things are fresh now and it is time to look ahead. I always think this is a time to really think differently and get away from “the way we’ve always done it.” That line of thinking is a killer. It’s a killer to innovation, to growth, and to a living organization where people think and … Continue reading A New Year Change Challenge
Make It Happen
It’s over? It seems as though the holidays just started. I hate it when the holiday season comes to a close, however, at least it's less now than when I was a kid. Back then it was such a big fall off the cliff of buildup and anticipation that started months before with the dream … Continue reading Make It Happen
A Lesson from Mr. Macy
The holidays are truly upon us and it is such a glorious time of year. I always look forward to it and my favorite thing of all is the way people seem to be truly friendlier and in a spirit of giving to others. I also like all of the old movies and things that … Continue reading A Lesson from Mr. Macy
Book Review: The Outward Mindset
I recently read The Outward Mindset by the Arbinger Institute. The book begins by explaining that the key to long-lasting behavioral change is changing mindset. Indeed, I have said many times that you cannot change behaviors without first changing the thinking behind them. From there we are given some definition behind two competing mindsets, one, … Continue reading Book Review: The Outward Mindset
Pay Attention…to everything!
Tuesday is recycling pick-up day, and we dutifully put out our recycling can each Monday night. This past Tuesday, I was out early running an errand only to return to see my recycling can standing right in the middle of the entrance to my driveway. This meant I had to pull into my neighbor’s driveway, … Continue reading Pay Attention…to everything!
Messages
I was walking down the street the other day and spied a bookstore. I love browsing through bookshelves and decided to make my way in. As I approached, a young lady, obviously an employee of the store as she sported a name tag, hastily jumped in front of me and made way for the door. … Continue reading Messages
Grateful for Every Minute
Meet Paul or Tall Paul as he likes to be called. He is tall at well over 6 feet and is hard to miss when you arrive at Hilton Grand Vacations in South Beach Miami. But being tall is not all you remember, Paul is memorable for what he brings to his job, namely a … Continue reading Grateful for Every Minute
Defining Roles and Actions Makes the Difference
I went in a Chick-Fil-A the other day as my son had a craving for one of their sandwiches. I was astounded at how busy they were. There was a line of cars wrapped around the building and inside there was a similar line of people waiting to order. And none of this was because … Continue reading Defining Roles and Actions Makes the Difference
Purpose
I was watching TV the other day and I saw an ad for a bank that’s part of a larger campaign where they show customers and employees in short vignettes talking about why they like working with or for the bank. As expected, these vignettes are touching and give you that warm feeling, which, of … Continue reading Purpose