"You can't get to 'wonderful' without passing through 'all right.'" - Bill Withers Editing and refining work is tough. I mean, you've pored over it and pored over it and you think it's good enough...but you just know good enough isn't good enough. I know perfection isn't possible but when is your work your best … Continue reading Be Good to Be Great.
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Opportunity or drudgery? Your choice.
Do you think of work as something you "have to do" or as something you "want to do"? It's imperative to "want to" if you expect to do your best work and to "want to" you need to be happy. And since happiness starts with you and your frame of mind, here's a simple way … Continue reading Opportunity or drudgery? Your choice.
Two keys to leading your workplace out of misery
“If play is in your job title, it’s not a job.” "If it's fun, it's not work." “Of course, I hate my job, that’s why they have to pay me.” “What do you mean, "enjoy my job?" It’s a job, you’re not supposed to enjoy it. That's why they call it work." These are the … Continue reading Two keys to leading your workplace out of misery
Is your workplace hell? It doesn’t have to be. Here’s how you can start a transformation.
There is power in celebration. No, I am not talking about throwing a party or holding an awards ceremony, no, I am talking about what Ken Blanchard calls “catching people doing things right.” It seems obvious that this would be a powerful tool. It works on your kids, why not in the workplace? But the … Continue reading Is your workplace hell? It doesn’t have to be. Here’s how you can start a transformation.
Five words that can change your culture, performance, and bottom line
We are told to care for customers and clients but we're never told to care for each other. We’re told to provide great service for those outside the company but never told to provide great service for each other. But why? Why do we forget about providing for those who surround us every day? It’s … Continue reading Five words that can change your culture, performance, and bottom line
You may be accomplishing your mission and not even know it.
I was doing some errands and had to go to the mall. While there, I walked past one of those vendor carts sitting in the pathway area, and the young lady manning one of them, Patricia, said good morning to me with a big smile. I said good morning back and continued on, but then … Continue reading You may be accomplishing your mission and not even know it.
All the Best for a Game Changing New Year
Happy New Year wishes and greetings for continued success, prosperity, and health. Make 2019 a complete game changer for you, your coworkers, customers, friends, and family by reviewing your key objectives and then taking some time to set goals and priorities for making a difference. With a little effort now, you can make the upcoming … Continue reading All the Best for a Game Changing New Year
Warmest Wishes and a Challenge for the New Year
For me, one of the joys of the holiday season is the opportunity to show appreciation to my friends, family, coworkers, and followers for all of the things they do to make my life fulfilling. It is also a chance to wish everyone the very warmest thoughts, best wishes, and gifts of the season — … Continue reading Warmest Wishes and a Challenge for the New Year
Low morale? How huddles can make a difference.
During busy times it can be easy to forget the employees that keep things going. Customers are most business owners’ primary concern and losing sight of employees is not unusual when it's really crazy with customers asking questions and looking for answers. However, too much time spent without recognizing and nurturing employees can end poorly. … Continue reading Low morale? How huddles can make a difference.
Is there a magic bullet for great service? Maybe.
What is the most important skill people need to provide the best service? This question comes up from time to time, particularly when times are busy and business owners and managers are looking for quick and easy solutions. It seems there is never an end to those searching for the magic bullet for service excellence. … Continue reading Is there a magic bullet for great service? Maybe.
Neal Woodson 