We’re going about things so wrong.
We’ve built all this technology, and most people are using it to replace human labor.
But human labor with all of its mistakes, sweat, and inefficiency is what makes the labor worth the end. That’s what makes the finished product inspiring.
Why aren’t we using technology to make life better for our world? Why aren’t we using it to help humans instead of replacing humans?
It’s a simple answer, really.
If we replace humans, it cuts costs.
And while that may add a bit more profit, doing it has a cost, a cost to our very humanity. If technology does everything, where’s the inspiration? Where’s the toil, the error, the imperfection, the spark that ignites innovation no one has ever thought of before?
I’ve never heard a computer joke that was as funny as a human one.
We need human jokes. We need human laughter.
Perhaps, instead of asking technology to do more things (often badly), why not ask it to help us do more to make things better?
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Neal Woodson 
Well said, Neal.
I think we’ve become so focused on what technology can do that we’ve stopped asking what it should do.
To me, the real promise of AI isn’t replacing people—it’s helping people do better.
As I learned many years ago in the lab automation business, let it take care of the repetitive, mundane work so humans have more time to think, create, connect, solve problems, and yes, even make mistakes. That’s where learning happens. That’s where innovation comes from.
As someone who has spent much of his career studying customer experience, I worry that we’re beginning to confuse efficiency with value. Faster isn’t always better. Cheaper isn’t always better. Sometimes the human touch, with all its imperfections, is exactly what people remember.
Technology should elevate our humanity, not make it optional.
Thanks for sharing this. It gave me something to think about.
Karl