It’s over? It seems as though the holidays just started. I hate it when the holiday season comes to a close, however, at least it's less now than when I was a kid. Back then it was such a big fall off the cliff of buildup and anticipation that started months before with the dream … Continue reading Make It Happen
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A Lesson from Mr. Macy
The holidays are truly upon us and it is such a glorious time of year. I always look forward to it and my favorite thing of all is the way people seem to be truly friendlier and in a spirit of giving to others. I also like all of the old movies and things that … Continue reading A Lesson from Mr. Macy
Book Review: The Outward Mindset
I recently read The Outward Mindset by the Arbinger Institute. The book begins by explaining that the key to long-lasting behavioral change is changing mindset. Indeed, I have said many times that you cannot change behaviors without first changing the thinking behind them. From there we are given some definition behind two competing mindsets, one, … Continue reading Book Review: The Outward Mindset
Pay Attention…to everything!
Tuesday is recycling pick-up day, and we dutifully put out our recycling can each Monday night. This past Tuesday, I was out early running an errand only to return to see my recycling can standing right in the middle of the entrance to my driveway. This meant I had to pull into my neighbor’s driveway, … Continue reading Pay Attention…to everything!
Messages
I was walking down the street the other day and spied a bookstore. I love browsing through bookshelves and decided to make my way in. As I approached, a young lady, obviously an employee of the store as she sported a name tag, hastily jumped in front of me and made way for the door. … Continue reading Messages
Grateful for Every Minute
Meet Paul or Tall Paul as he likes to be called. He is tall at well over 6 feet and is hard to miss when you arrive at Hilton Grand Vacations in South Beach Miami. But being tall is not all you remember, Paul is memorable for what he brings to his job, namely a … Continue reading Grateful for Every Minute
Defining Roles and Actions Makes the Difference
I went in a Chick-Fil-A the other day as my son had a craving for one of their sandwiches. I was astounded at how busy they were. There was a line of cars wrapped around the building and inside there was a similar line of people waiting to order. And none of this was because … Continue reading Defining Roles and Actions Makes the Difference
Purpose
I was watching TV the other day and I saw an ad for a bank that’s part of a larger campaign where they show customers and employees in short vignettes talking about why they like working with or for the bank. As expected, these vignettes are touching and give you that warm feeling, which, of … Continue reading Purpose
We need more Wendys.
I recently experienced one of the nicest flight attendants ever; I unfortunately did not get her name so we’ll call her Wendy. She went through the normal routines that flight attendants go through, you know, smile, “welcome aboard,” check that seat belts are buckled, and all the safety messaging. The difference was the way she … Continue reading We need more Wendys.
Go for Extraordinary
A while back, I attended a Franklin Covey class called the Five Choices to Extraordinary Productivity. While focused on getting more focused and efficient, it yielded many additional lessons. Indeed, there are five Choices, 1) Act on the Important, 2) Go for Extraordinary, 3) Schedule the Big Rocks, 4) Rule Your Technology, and 5) Fuel … Continue reading Go for Extraordinary
Neal Woodson 